I booked a car with York through Priceline and nowhere in the reservation did it state their outrageous “requirements.” After arriving in Florida, I called for their shuttle pickup, 30 minutes passed with no one showing up. I called back four more times and they literally picked up and hung up each time. I finally reached an alternative number and was told they’d send a car. An hour after my original call, they finally arrived. That should have been my warning to walk away.When we got to the location (in a sketchy area), they unveiled their bait-and-switch scam:1. Unrealistic insurance requirements designed to make you fail so you have to buy their overpriced insurance ($50–$80/day). They demand liability limits of 100/300/100, collision & comprehensive coverage, the vehicle on your policy must be 2018 or newer, and your declaration page dated within 60 days — or else pay a huge deposit ($2,500) AND still be pressured to buy their coverage.2. Absurd toll packages - $20.99/day just to “activate” their toll transponder (tolls not included), $35.99/day for unlimited tolls, or $25 per toll “violation fee” if you don’t buy a package. This is pure price-gouging when a SunPass Mini costs about $5.Staff was rude, unhelpful, and clearly trained to trap customers into paying far more than what was advertised. Another family walked out at the same time we did after realizing the scam.Bottom line: This is a classic bait-and-switch operation. Hidden fees, shady insurance traps, and predatory toll charges. I will never do business with this company again and strongly recommend you avoid them entirely.
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YORK is an international rent-a-car company that was established in 2008. We are proud to provide the latest model of high-quality fleet and competitive rates at the top airport destinations. Our business model is value for money airport car for hires. We provide car rental services whether for a few hours, a few days, a week, a month, or more.