yorkcarrental.com

1.1
1.1 Based on 115 reviews

YORK is an international rent-a-car company that was established in 2008. We are proud to provide the latest model of high-quality fleet and competitive rates at the top airport destinations. Our business model is value for money airport car for hires. We...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.1

/
5

115 Reviews

5 Star
1%
4 Star
0%
3 Star
2%
2 Star
2%
1 Star
96%

All Reviews

Filter Reviews

Review Time

Ed Burger
Located far from airport. Dirty office. No person at desk. Had to commo with agent via FaceTime.

Located far from airport. Dirty office. No person at desk. Had to commo with agent via FaceTime. Agent was very difficult to understand. Computer glitches. We left.

1
Date of experience: Apr 09, 2026
GB Serv
They accepted outside insurance. The requirements are Liabilities 100k/300k, property damages 100K,

They accepted outside insurance. The requirements are Liabilities 100k/300k, property damages 100K, and full coverage deductible is $250. However, your own vehicle must 2019 or newer, not the one you are renting. Also, York will take $2500 deposit from your credit card. If you have all above conditions, their car rental is a good deal. Otherwise, their high insurance coverage is considered.

3
Date of experience: Apr 04, 2026
Utonia Shell
Scammers. I rented a vehicle for my son who is 23 years old and he's also on my insurance and yes, h

Scammers. I rented a vehicle for my son who is 23 years old and he's also on my insurance and yes, his name is on my insurance. The lady at the counter asked if we can show proof and we did but then she changed her story and said that the insurance had to be in his name that's not what you said is what I told her unfortunately we had to pay additional because of the insurance, not being in his name, I'm in Georgia and my son was in Houston Texas at that point. He had to have a car we've already paid money towards the car but had to pay additional $300. Do not rent from these people. I wish I would have read the reviews before this is a warning do not rent from York rental. I tried to call them several times could never get anyone do not ruin it from them.

1
Date of experience: Mar 17, 2026
Utonia Shell
Scammers

Scammers. I rented a vehicle for my son who is 23 years old and he's also on my insurance and yes, his name is on my insurance. The lady at the counter asked if we can show proof and we did but then she changed her story and said that the insurance had to be in his name that's not what you said is what I told her unfortunately we had to pay additional because of the insurance, not being in his name, I'm in Georgia and my son was in Houston Texas at that point. He had to have a car we've already paid money towards the car but had to pay additional $300. Do not rent from these people. I wish I would have read the reviews before this is a warning do not rent from York rental. I tried to call them several times could never get anyone do not ruin it from them.

1
Date of experience: Mar 12, 2026
Shakeema Settles
ZERO STARS- SCAM COMPANY

ZERO STARS – COMPLETE SCAMWhen you arrive, they suddenly tell you that your insurance coverage must be $100,000 or more, even though none of their vehicles are worth anywhere near that amount. Then they try to force you to purchase their insurance with extremely high deposits. I was forced to pay for daily coverage even though I have **GEICO insurance and have never had this issue with any other rental company.The truck I originally booked was not available when I arrived. Instead, they gave me a smaller vehicle that clearly needed an alignment. The steering wheel was shaking and the vehicle kept pulling hard to the right. When I called them about it, they tried to tell me the car was “fine.” I returned it anyway because it felt unsafe.Magically, within 20 minutes of returning the defective vehicle, the exact vehicle I originally reserved suddenly became available.When I returned the rental, there was no staff present except someone cleaning the vehicles. He inspected the car and said everything looked fine. He called his manager, who arrived about 30 minutes later to close me out. She asked if I needed to be closed out, gave me my receipt, and I left.Two days later (March 4), they charged my card $700.I immediately called the company. They repeatedly put me on hold and even hung up. Eventually someone told me the charge was for “smoking in the vehicle.”This is completely false.I do not smoke at all, and while my fiancé smokes cigarettes, she never smoked in the car. The only time she smoked was outside the building while we were waiting to pick up the rental. It seems like they used the fact that she smoked outside to make this accusation. The employee even claimed it was marijuana, which is completely untrue.We rent vehicles often while traveling and are very careful about rental rules. We even took the car to a car wash before returning it, so the vehicle was actually cleaner than when we received it.Their story also kept changing.First they said marijuana was found under the back seats, which is impossible because it was just me and my fiancé on a birthday trip, and nobody was even sitting in the back. Then they changed the story again and said cigarettes.An employee said he would speak to the manager and call me back, but he never did. Now every time I call, they leave me on hold for long periods of time.This small rental company appears to make money by making false accusations and charging customers outrageous fees after the vehicle is returned.I strongly recommend avoiding this business.DO NOT RENT FROM THEM OR ANY BUSINESSES AFFILIATED WITH THEM.

1
Date of experience: Mar 04, 2026
Treasa Dumas-Jackson
Don't do it!!!!!

Don't do it!!!!!! This is the worst rental car company that I've ever experienced. Hidden fees and very unprofessional. Never again!

1
Date of experience: Feb 19, 2026
Michael Germain
York Car Rental Su@ks

I have rented several cars from different companies over the years with little to no problems. This was my first time using York Car rentals. I should have read reviews on all different platforms but I did not (my fault). I was focusing on a good deal. I thought I got one until a day ago. I received a text from York stating my car reservation was canceled due to no car being available 2 days later. I thought it was a joke and called thier Customer Support line and was told the same. Was not offered any options and was instructed to reach out to Priceline for a refund. I asked to speak to local car rental place in Houston Tex or representative’s support. Was told that was not possible and nothing more could be done. Horrible way to run a business and treat a customer. WILL NEVER DO BUSINESS WITH YORK AGAIN. Btw - I did call Priceline, got a full refund and a better car deal with another company. Thank you Priceline and Dollar rental. York rental you still suck and will continue to get negative feedback/reviews of you continue to treat your customers the way you treated me.

1
Date of experience: Feb 18, 2026
Yana Murakhovsky
Complete scam

Complete scam. Operating from a shed, not reading nor explaining contracts. Was overcharged $125 on top of paying for all fully.

1
Date of experience: Feb 18, 2026
John
Waited over hour for pickup at airport…

Waited over hour for pickup at airport after calling them 8 times. Then they force $80 a day in additional fees anf stuff you dont want and hold of $1000 on your CC... never use them

1
Date of experience: Feb 17, 2026
Diane Waterman
This place is a SCAM!!!

This place is a SCAM!!!! I booked through Priceline and have booked several rentals . York or whatever they call themselves wanted to charge me an extra 1000.00 deposit plus a 468.00 mandatory insurance since I didn't own a 2019 or newer vehicle . I own 3 vehicles and all have full coverage . I even called my insurance agent while at the counter to confirm I am covered and send my declarations page . Well that wasn't good enough I had to Uber back to the airport and rent a car through Hertz . Priceline did refund me for the rental . I didn't have a good feeling about them from the moment I arrived . They are shady and I believe they were going to rip me off . BEWARE !!!!!

1
Date of experience: Feb 04, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • YORK is an international rent-a-car company that was established in 2008. We are proud to provide the latest model of high-quality fleet and competitive rates at the top airport destinations. Our business model is value for money airport car for hires. We provide car rental services whether for a few hours, a few days, a week, a month, or more.

  • email support@yorkcarrental.com
  • language https://yorkcarrental.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More