Rented a car from them and from the start it was an awkward experience. You have to go through the hotel to get to the car rental desk; but there is no clear signage. The car was clean enough, no issues with the rental car itself, but then a few weeks later I notice a $78 CAD charge on my card. I have to call them to ask for a statement of charges and I was told that it was for toll charges incurred ($13.90 CAD) plus taxes, plus a $50 service fee detailed in the contract I signed. Only problem with that is that the contract does not say that at all - there is no mention of taxes on tolls and the part that states there is a $50 service fee says that the fee applies to "each ticket and/or violation". I spent quite some time trying to get them to correct this, but they wouldn't budge and insist their contract says what they THINK it does. I eventually had to get my bank involved to get it corrected. I would steer clear of this rental company as they are stealing $ from their customers.
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YORK is an international rent-a-car company that was established in 2008. We are proud to provide the latest model of high-quality fleet and competitive rates at the top airport destinations. Our business model is value for money airport car for hires. We provide car rental services whether for a few hours, a few days, a week, a month, or more.