I booked with this company from England a few weeks in advance. I emailed them before requesting further clarification, if my flights were delayed, but ignored. There were no problem with my flight times so I arrived at Toronto YYZ after 15 hours travelling. I then had to wait almost 40 minutes for the free shuttle bus to take me to their rental desk. The journey stops at other hotels along the route so not direct. On arrival at the rental desk located in the Holiday Inn annex. I went through the paperwork with Gary who then told me my independent worldwide insurance policy was not recognised. I have used this all around the world with no problems for many years, with all reputable car rental companies. Gary then told me I could have the car for over double the quoted price with their insurance. After informing Gary what a swindling and fraudulent company they were I left. Hopefully the people behind in earshot and the hotel reception will remember the exchange.Another 40 minute wait and back to YZZ terminal one were all the professional car rental companies are located. I ended up with a 23 plate luxury sedan vehicle from Alamo. Naturally at on the spot turn up I had to pay a slight premium rate. Being a professional organisation they recognised my world wide insurance policy. I also tried budget and National who also agreed to honour my policy. It is worth noting that all 3 companies I went to were far cheaper than York.My conclusion about York Rentals is that they engaged in unscrupulous skulduggery tactics to reel you in. Even their cars in the Holiday Inn car park looked tired and dirty. I guess that's why they try and sell you breakdown insurance as well. Predominantly If they know you have been traveling across the pond. So I arrived at my final destination that day after 21 hours traveling.Avoid this company at all costs, unless you want to be taken for a ride! Please excuse the pun.
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YORK is an international rent-a-car company that was established in 2008. We are proud to provide the latest model of high-quality fleet and competitive rates at the top airport destinations. Our business model is value for money airport car for hires. We provide car rental services whether for a few hours, a few days, a week, a month, or more.