I'm from California, doing a cruise out of Fort Lauderdale Florida. Got my confirmation from Priceline for a three day rental, way back on 11/15/2023.After my cruise, I got picked up at the airport for my York car pickup.Total scammers, the old bate and switch routine!!When their van dropped me off at the facility, they had three other company signs displayed behind the counter, not only York. A counter manned by two people, in a very small space!!I was then told that I needed insurance. My credit card insurance and my own State Farm Insurance was not acceptable.They did not honor the booking made online, without their insurance. Now I'm stranded and screwed. At the counter, nothing but a credit card terminal, spitting out the deposit and payment charge receipts.Not until you get the car, that's when they give you your contract receipt. I took off for my journey.Bang!!You're dead, now you see what you didn't see on the little credit card terminal.To resolve the issues, I called them to dispute the charges, I got a recorded message, it has to be by email, and it would take a least 24 hour for a response.So they will not talk with you in person, no, that has to be done by email..!!I called Priceline to take care of the situation, they reassured me, saying not to take the car back, they would take care of the situation....not!!Lesson learned, deal only with the major car rental companies.Not a good experience with these guys at all!P.S. The cruise was great!!
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YORK is an international rent-a-car company that was established in 2008. We are proud to provide the latest model of high-quality fleet and competitive rates at the top airport destinations. Our business model is value for money airport car for hires. We provide car rental services whether for a few hours, a few days, a week, a month, or more.