I rent cars fairly regularly and this is by far the worst car rental company I have ever experienced. I would not provide them with even a one star rating but that is as low as it will allow. First off it took 2 phone calls and over 45 minutes before the shuttle ever came for pick up from Orlando International. I used a third party for the rental so it was supposed to be fully paid for. I read through the agreement before renting so there would be no surprises. When I arrived at the rental counter (which appeared to be a storage unit) there was a list of terms and conditions. I had never seen them because they were not the same as was on my rental agreement. I have rental car insurance with State Farm and have always used it with multiple companies with no issues. They claimed my insurance coverage was not good enough for them and they wanted $50/day to buy theirs. After arguing with the representative i finally just agreed to buy their insurance. It was a 4 day rental and having already paid the base rental he told me the total would be $468 more. I asked why and he said they charge another $45/day because I was over 60 years old. Unbelievable! That was enough for me to tell them to take a hike and I wanted a refund. He said he cannot give a refund because I rented from a third party. After wasting over 3.5 hours I left and rented from a more reputable agency for $250 and was in my car on my way in less than 25 minutes. I would not even consider using York ever again. They are second rate and rip off the customers.
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YORK is an international rent-a-car company that was established in 2008. We are proud to provide the latest model of high-quality fleet and competitive rates at the top airport destinations. Our business model is value for money airport car for hires. We provide car rental services whether for a few hours, a few days, a week, a month, or more.