This was the worst rental car experience I've had in over 20 years of frequent rentals. Initially, they demanded a declaration page from my insurance and insisted on commercial-level coverage for a standard sedan. Despite providing proof of substantial coverage (over $500,000 per person), they rejected my insurance provider and forced me to purchase their insurance. The entire process felt like a scam. The car was also problematic; it had a low air pressure warning as soon as we received it. Despite assurances from the staff that it was "fine" and had been that way for a while, the tire went flat within 20 minutes of driving. When we contacted York for assistance, they were unhelpful and claimed no one was available to help. Attempts to escalate the issue resulted in being hung up on by their team. The customer service was extremely disappointing. I cannot recommend this company.
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YORK is an international rent-a-car company that was established in 2008. We are proud to provide the latest model of high-quality fleet and competitive rates at the top airport destinations. Our business model is value for money airport car for hires. We provide car rental services whether for a few hours, a few days, a week, a month, or more.