First of all - this place doesnt even deserve 1 star. My husband rented a car with York Car Rental through Priceline in Ft. Lauderdale. He returned his car on 9/28/24 and over 2 weeks later still did not have his $500 deposit returned to his account. We called and they send anyone with deposit issues to an email address to dispute it, which they claim they will respond within 24 hours. 72 hours went by and STILL no response so I emailed them again - no response again. I decided to call them and I waited on hold for a live person for 53 minutes! I finally got a foreign lady who said she escalated the issue to the administrative team to push the refund. It shouldnt have had to be escalated at all. The car was returned, it was accepted with no damage. I feel like this place is a SCAM and that they intentionally do no return deposits in hopes you either forget or get tired of waiting on someone to pick up the dang phone! I threatened to have all charges reversed from my bank if I did not receive a refund or call back today. We got the refund today. THere is still an odd amount of $10 and some change we cant figure out why we were charged for. I will NEVER do business with these people again and neither will my husband. I plan to let Priceline know about what kind of place they are sending their customers too as well.
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YORK is an international rent-a-car company that was established in 2008. We are proud to provide the latest model of high-quality fleet and competitive rates at the top airport destinations. Our business model is value for money airport car for hires. We provide car rental services whether for a few hours, a few days, a week, a month, or more.