I purchased a new 2025 Adria Rio Grande in January. I did not haggle on price, added a number of additional options and provided a more-than-ample timeline for completion. The service has been horrendous from start to finish.
Visit 1 to the "finished van" (date per YCM request) has wires everywhere, no bike rack, no battery, non-functional anything.
Visit 2 was a total farce as they set a date for the van to be collected then prevented collection due to non-payment of a final invoice ..... which they never delivered, I could not have paid and was only required due to clerical error on their part in the first place.
Visit 3 - finally left with a van .... missing parts, dirty, damaged and without the surface protection that has been paid for having been applied.
zero response 10-days post communication of the latest set of issues, I am over 50 thousand pounds down and have nothing but regret for my choice of vendor - strongly recommend going anywhere else.
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Yorkshire Caravans & Motorhomes is the UK’s oldest and largest independent retailer of Caravans, Motorhomes, Awnings & Leisure accessories.
