yorkshirehousing.co.uk

4.5
4.5 Based on 201 reviews

Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and ...

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Average Rating

4.5

/
5

201 Reviews

5 Star
83%
4 Star
5%
3 Star
0%
2 Star
1%
1 Star
11%

All Reviews

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Review Time

Angie Bonhari
I found Mia and staff helpful and patient guiding me through all the different paperwork and questio

I found Mia and staff helpful and patient guiding me through all the different paperwork and questions needed to forward my housing application with success I am looking forward to becoming a tenant

5
Date of experience: Feb 28, 2026
Maher Housria
I would like to sincerely thank Mia for her amazing support and professionalism throughout the whole

I would like to sincerely thank Mia for her amazing support and professionalism throughout the whole process. She was very kind, patient, and understanding, and always took the time to explain everything clearly. Her communication was excellent and she made us feel supported from start to finish.

I would also like to praise Yorkshire Housing as a company for their great service and care towards their tenants. The whole experience has been smooth, organised, and positive. It’s clear they truly care about helping people find a home and feel comfortable.

Thanks to Mia and the Yorkshire Housing team, we are very happy and excited to start this new chapter in our new home.

Thank you so much.

5
Date of experience: Feb 05, 2026
Yvonne
Outstanding support from the emergency team

I contacted the emergency repairs line about my boiler issue after a power cut. The representative I spoke with was incredibly kind and made me feel at ease. She arranged for a technician to visit within hours. I truly appreciate her help, as my past experiences with others on the team have not been as positive. Thank you once more!

5
Date of experience: Jan 15, 2026
Patience Long
Wonderful support during a tough time

I contacted the emergency repairs line about my boiler issue after a 24-hour power outage in my area. The representative I spoke with was exceptionally kind and made me feel comfortable throughout our conversation. She promptly arranged for a technician to visit within a few hours. I can't express my gratitude enough; my past interactions with others in the team haven't been as positive. Thank you again! 😁

5
Date of experience: Jan 15, 2026
Sid Harris
Incredibly kind and understanding

The most kind and understanding representative I've ever spoken to. Thank you so much for your calm demeanor and support.

5
Date of experience: Jan 14, 2026
Supportive and understanding conversation

I spoke with a representative who was incredibly helpful. She took the time to understand my situation and didn't rush me. I was feeling overwhelmed, and she made me feel validated and supported. I'm looking for a fresh start, and her understanding was invaluable. Thank you for your compassion.

5
Date of experience: Jan 14, 2026
Sophia
Excellent assistance with my application

The customer service representative I spoke with was outstanding. She provided great help with my housing application. Thank you once again for your support.

5
Date of experience: Jan 13, 2026
Susanou55
Professional and courteous service

I recently had a visit from a member of the damp and mould team. He was very professional and polite, clearly explaining everything. I appreciated the attention to detail, including using boot protectors. He followed up with me afterward to discuss the plan. Communication is key, and it made a big difference.

5
Date of experience: Jan 08, 2026
Vic Johnson
Consistent support over the years

As a long-time customer, I can genuinely say that I've always received kind and effective support for any issues I've encountered. The team is consistently helpful and goes above and beyond. A special thank you to the representative who assisted me today!

5
Date of experience: Dec 19, 2025
Exciting news for the new year

We received the exciting news about our new home for the upcoming year! It made our day. The representative we spoke to was amazing and so kind. The process with the company has been straightforward, and we are thrilled to start this new chapter in our lives.

5
Date of experience: Dec 19, 2025

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