I posted a review a week ago to the effect that YT was no longer our ‘go to’ brand as the tea no longer had the strength and depth of flavour we enjoyed and that we were seeking a replacement brand. After an exchange with YT Customer Services, and reassurances that the tasting profile of YT had not been changed we had a further taste-off with a replacement box. I’m pleased to say that the taste/depth of flavour was as we recalled. We may have previously purchased a ‘bad batch’. We appreciate YT’s responsive customer service. We will remain a regular purchaser.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Yorkshire Tea, we do things properly. From the way we source our tea, to how it's packed, we don't cut corners. That's how you make a proper brew.