Review Time
Over the last c. 3 months, I have not been enjoying YT as much as I used to! Which is an absolute shame, it was always my preference. YT has become much weaker (no matter how long you keep the teabag in for!) & the taste is lacking in substance... (I even started drinking more coffee as a result!).
I have just switched today to Aldi 'Extra Special' English Breakfast. A much, much more fulfilling taste - more strength so therefore much better! Tea as we know it.
YT - let us know when you've sorted your strength & taste out!!
I encountered a minor issue with a box of tea, which was my first problem in many years of enjoying this brand. However, it was addressed and fixed within a couple of hours. The response from the support team was prompt and courteous.
Sadly, I must agree that the quality of both the tea and the bags has worsened. As a long-time customer, I now find it difficult to achieve a consistent brew. Some cups are acceptable, while others are often bland or bitter. Moreover, the bags are splitting more frequently. What was once an excellent brand has unfortunately lost its consistency, leading to more unsatisfactory brews than enjoyable ones.
What has happened to the tea bags? I have used them for years without issue, enjoying a great cup of tea. Recently, however, they have changed. The taste has become weak and unpleasant, and the color resembles muddy water. My teapot has become stained. I reached out to the company but received no response. I will not be purchasing these tea bags again.
I regret to say that both the tea and the bags have noticeably declined in quality. As a long-time customer, I now struggle to achieve a consistent brew. Some cups are decent, while others can be bland or bitter. I've also noticed that the bags are splitting more frequently. What was once a fantastic brand has sadly become unreliable, with more disappointing brews than satisfying ones.
I reached out to the company regarding an issue with my tea bags, as many were perforated. They replied promptly and assured me that they would send a new box. I appreciated their clear explanation of the situation. Their efficiency is commendable.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Yorkshire Tea, we do things properly. From the way we source our tea, to how it's packed, we don't cut corners. That's how you make a proper brew.
