Ordered a bottle of Tomorite, it came two thirds full (no evidence of leakages so must have been packed like it as it had tape over the lid). Took a photo and sent it to customer services who wouldn't arrange a collection from me but instead insisted I package it up and send it back, with a letter and order details. Too much chew on for the sake of a £5 bottle of Tomorite, in all my years in business, you just send a replacement out and then get the new one back somehow afterwards. Not great service in my opinion.
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The Yorkshire Trading Company is a chain of variety and discount stores founded and based in Northern England, it is a family run business dating back to 1954 and is now into the third and fourth generations.