yorkshiretrading.com

4.5
4.5 Based on 860 reviews

The Yorkshire Trading Company is a chain of variety and discount stores founded and based in Northern England, it is a family run business dating back to 1954 and is now into the third and fourth generations....

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Average Rating

4.5

/
5

860 Reviews

5 Star
81%
4 Star
5%
3 Star
3%
2 Star
3%
1 Star
8%

All Reviews

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Review Time

Julie Turner
Brilliant quality. I order these frames frequently to put my students certificates in. They look gr

Brilliant quality. I order these frames frequently to put my students certificates in. They look great. Also Yorkshire Trading are very good at reading their messages and getting back to you quickly which is very much appreciated.

5
Date of experience: Mar 05, 2026
Estelle Dufour
Absolutely fantastic company and service. Paint is perfect. Quick delivery and very well packaged.

Absolutely fantastic company and service. Paint is perfect. Quick delivery and very well packaged. Will definitely recommend and use Yorkshire Trading in the future. 5⭐️

5
Date of experience: Feb 16, 2026
Charli Coleman
Delighted to find this company online!

I was pleased to discover this company online after visiting their physical stores before. The prices matched those in-store and the delivery costs were reasonable. The items were excellent, securely packaged for shipping, and arrived quickly. What more could you want? A very satisfied customer.

5
Date of experience: Dec 29, 2025
Fernwood2002
Unfortunate experience with missing parcel

One parcel was missing, and after reaching out to the support team, I received no assistance and was simply advised to contact the company. I did so, but I still haven’t received a response. Fortunately, my usual delivery person, who was off sick during the time my parcels were scheduled for delivery, showed concern and tried to locate my missing items, which he did find. However, the parcel was open and damaged. He suggested I reach out again, which I have, but still no reply. I provided details about all the missing items, yet I have not heard back. This is disappointing, especially since I paid for these items. Some were Christmas gifts, and I’ve had to look for replacements elsewhere. All I want now is a refund for the missing items and some postage costs refunded. It's been a frustrating experience as a first-time customer.

2
Date of experience: Dec 27, 2025
Ezra Adams
Order not received and poor customer service

I have not received my order, which was supposedly dispatched 10 days ago, but the delivery service has no record of it. When I reached out to customer support, I felt dismissed. They seem indifferent to the fact that the items are Christmas gifts that I won't have time to replace.

1
Date of experience: Dec 19, 2025
Glenda Clark
Misleading Size of Tins

The square tins were supposed to hold biscuits or cakes, but their size was quite absurd at 7” all around, making them suitable only for small items! I struggled to get the lids back on, spending several minutes trying to fit each one properly. If the advertisement had clearly shown the size, I would have never ordered them and faced the hassle of contacting the support team for a return QR code, which took days to receive. I won't be ordering online again.

3
Date of experience: Dec 18, 2025
Tammy
Good service, but delivery was disappointing.

The service was great, but the delivery experience was quite poor. It took 7 days to arrive instead of the promised 3-5 days. Additionally, the package was left outside in the rain without any notification, even though we were home. The delivery driver should have left it with a neighbor, as we have a clear sign beside the doorbell indicating that they can sign for it.

3
Date of experience: Nov 27, 2025
Quality product at a fantastic price

Quality product at a fantastic price. Our picky pet loves it on top of their usual dry food.

5
Date of experience: Nov 26, 2025
Melody Johnson
Unable to review an order not received

Unable to review an order that has not yet arrived.

1
Date of experience: Nov 25, 2025
Monica Jansen
Items did not arrive

Items did not arrive. Emails went unanswered. I received a refund via a payment service.

1
Date of experience: Nov 25, 2025

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