I have not received my order, which was supposedly dispatched 10 days ago, but the delivery service has no record of it. When I reached out to customer support, I felt dismissed. They seem indifferent to the fact that the items are Christmas gifts that I won't have time to replace.
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The Yorkshire Trading Company is a chain of variety and discount stores founded and based in Northern England, it is a family run business dating back to 1954 and is now into the third and fourth generations.