I booked a two-night stay for my family, spending a significant amount. Unfortunately, the experience was quite disappointing. The sofa bed was broken, and the USB ports didn’t function. I reported these issues immediately and requested assistance, but received none. The receptionist suggested we either use the broken bed or pay for an extra room, which was unacceptable. There was a clear lack of customer care, and given the price, I cannot recommend this hotel.
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YOTEL is an innovative hotel group headquartered in London and with hotels located in New York- Manhattan, London Gatwick South Terminal, London Heathrow Terminal 4, and Amsterdam Schiphol Airport. Guests can stay in smartly designed 'cabins' offering all of the luxuries and comfort an international traveller needs in a smaller space.
