yotel.com

2.3
2.3 Based on 41 reviews

YOTEL is an innovative hotel group headquartered in London and with hotels located in New York- Manhattan, London Gatwick South Terminal, London Heathrow Terminal 4, and Amsterdam Schiphol Airport. Guests can stay in smartly designed 'cabins' offering all...

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Average Rating

2.3

/
5

41 Reviews

5 Star
27%
4 Star
5%
3 Star
2%
2 Star
7%
1 Star
59%

All Reviews

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Review Time

Russ
Memorable Birthday Surprise

My son planned a stay at a modern hotel as a surprise for my milestone birthday. While it wasn’t our typical choice, we truly enjoyed our time there. The accommodation was clean and inviting, the bed was comfortable, and the staff were exceptionally friendly. I suggest adding a small relaxing chair for older guests, and the room size felt a bit limited given the cost.

4
Date of experience: Jan 09, 2026
PolanGameplayYT
Yotel Edinburgh Experience

My son surprised me with a stay at a modern hotel for my milestone birthday. Although it might not have been our usual choice, we had a wonderful experience. The hotel was clean and pleasant, the bed was very comfortable, and the staff were incredibly friendly and helpful. My only critique is that it would have been nice to have a small chair for relaxation, and the room felt a bit cramped for the price.

4
Date of experience: Dec 17, 2025
Timothy W.
Avoid at All Costs

They are nothing but scammers. I strongly advise against engaging with this company. Never provide them with your card information or deal with them.

1
Date of experience: Dec 01, 2025
Jethro Hughes
Wonderful Stay

I had a wonderful stay! The service was exceptional — the staff were friendly and accommodating. The room was clean, comfortable, and well-decorated. The hotel is centrally located, close to shops, restaurants, and public transport. I would definitely choose to stay here again!

5
Date of experience: Oct 22, 2025
Stetson Parker
Highly Recommended Hotel

I highly recommend this hotel; the staff were remarkably helpful, polite, and kind, especially the team members. The room was compact but included everything necessary for a pleasant stay. The complimentary morning coffee and tea was a lovely touch 😊. I will definitely return for my next trip.

5
Date of experience: Aug 31, 2025
Rudy Wilson
Disappointing Experience – Not Recommended

I booked a two-night stay for my family, spending a significant amount. Unfortunately, the experience was quite disappointing. The sofa bed was broken, and the USB ports didn’t function. I reported these issues immediately and requested assistance, but received none. The receptionist suggested we either use the broken bed or pay for an extra room, which was unacceptable. There was a clear lack of customer care, and given the price, I cannot recommend this hotel.

1
Date of experience: Jul 07, 2025
Randi B.
Great Short Stay!

This was my first stay at a Yotel, and I was very impressed. The location was excellent, close to the waterfront and shops. While the room was small, it was all we needed for our one-night stay before heading to another city. The shower was great, and I loved the unique remote control bed. The rooftop bar had a vibrant atmosphere, and check-in was smooth. Overall, a fantastic experience compared to other hotels.

5
Date of experience: Jun 01, 2025
Frustrating Website Experience

I found the website incredibly frustrating when trying to book a simple room. I attempted to book an 8-hour stay at a specific location, but after wasting a lot of time, I gave up and opted for a competitor. It's disappointing to advertise options that aren't available.

1
Date of experience: May 19, 2025
milanac100
Unexpected Charges and Noise

I booked a room at a specific location through a booking platform and was charged more upon arrival. The explanation given for the extra charges was unsatisfactory. To make matters worse, construction began early in the morning, with no prior notice. I would advise caution.

1
Date of experience: Apr 08, 2025
FWIIZ31
Great Stay in Glasgow

I stayed at the Glasgow location for a concert and was pleased to check in early. Although the first room didn’t have a window, the friendly staff quickly accommodated us with a different room at no extra charge.

5
Date of experience: Mar 11, 2025

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Business Details

  • YOTEL is an innovative hotel group headquartered in London and with hotels located in New York- Manhattan, London Gatwick South Terminal, London Heathrow Terminal 4, and Amsterdam Schiphol Airport. Guests can stay in smartly designed 'cabins' offering all of the luxuries and comfort an international traveller needs in a smaller space.

  • language https://www.yotel.com

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