Do NOT get a Yoto mini if you expect the Referral system where your friend gets $30 off and you receive $60 in credits. They are scammers and liars. The day I wanted to purchase yoto mini thinking it was cheaper than a Tonie box long term I attempted to redeem the referral code I had received. They all said valid until 12th february which was 6 days ago. I contact customer service and they took me in circles refusing to acknowledge that the code should be working. They said my account “already had a referral” so I have to wait 180 days but I told them I hadn’t even made my first purchase and the code isn’t working? They then sent the chat to email. The guy repeats himself and says sorry you cant redeem no compensation. I then tell them I made NEW account and used a referral code from my partners account which was ALSO made new. Guess what? Those didn’t work either. Their excuse? The promotion is over and the code was made before the promotion ended so thats why its not working now? I called them out on the “promotion” ending as it isn’t a promotion, the website clearly has a referral code system to generate a link and send $30 off to friends in return for $60 credit. We made those accounts on the SAME day we contacted. So yes the yoto player might be good but if you want good customer service and actual discounts, I’d get Tonie Box. We figured out the best way for Tonie Box to be cheaper long term is get one creative Tonie and just rerecord the child’s new interest over it instead of buying so many Tonies.
Edit: them asking me to reach out directly is laughable. I reached out to multiple emails and each time the same person just regurgitated the same response and kept mentioning the first referral code on the first account but completely ignoring that we tested by getting my husband to make an account and sending a referral code to a new account I made and it STILL didn’t work. Yet “Jericko” wants to focus on the fact I made two accounts and says its against terms and conditions? Which completely ignores why I made it in the first place and 2. Proves they are fraudulent as the reasons they gave for the code not working was false since both accounts were new and not created under any referral and should work.
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