I was a bit surprised to see no positive reviews on the first page, in my experience, they aren't that bad. From an ecommerce product reviews perspective, it's been solid for us. What really made the experience negative was the decision to shut down email and sms marketing. That caused a bit of inconvenience on our side, especially having to find and switch to alternative. I think this could have been handled with a clearer long term strategy. I'll continue using it for product reviews and Im hoping company can now focus more on this core features.
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