We've worked with Yotpo for two years when we migrated from Klaviyo for SMS/Email marketing. At first things were good, the pricing was solid and the ROI was good. We integrated Rewards and Subscriptions on a decently discounted contract. After a year, they sunsetted the subscriptions app for no reason and then 6 months later announced they're getting rid of email and sms. The rug pull destroyed our trust and confidence in the project. It's too bad, they have (had) some great people working there and an edge on the competitors. Bad business choices overall.
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