yotpo.com

1.1
1.1 Based on 20 reviews

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Cuthbert Brown
Greedy Plan Tier Means Not Viable For Small Stores

This company is an official Google partner, yet the Google Store Rating feature is only available on their Professional plan which costs a whopping $169 dollars a month. This is clearly a greedy move designed to funnel more customers into a higher tier out of necessity. If you are a small ecommerce store then Yotpo is not a viable option as you will not be able to increase your Google Store Rating via reviews using the free or starter plan, this means you will show less in organic search results than your competitors who have this feature activated because their store rating can grow higher than yours. Tried asking them to add this feature for me and I was politely told to take a hike. So its on to a new provider for me which sucks because I really liked the integration and features of Yotpo. Greed ruins all all these small SAAS companies as they grow and scale into recognised industry leaders.

1
Date of experience: Mar 25, 2025

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