I cancelled my account on Jan 30th via my account page and they still charged me 18 days later on my card. I have not been able to get hold of customer support. There is only an online form and they haven't got back to me. I noticed it appear on my account, within 48 hours and got in touch straight away. I have sent another submission through their website again, checked my emails for a reply. Nothing. Need a dispute resolution now. I pretty angry and upset about this. Andwant to hear from customer support right away. I did not want to renew. I even made sure of that by putting a task in my diary. Customer servcies so far is absolutely terrible. Cancellation not being dealt with. And I am very upset about it.
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