I enjoyed using the AR I research that ucom had created. When the beta version ran out I upgraded to the teams edition to continue using. They indicated that I could only use 5 per month. Right now I can't even use it in the teams edition. I reached out to both sales and Technical Support. They gave me the usual clear your cache and etcetera. Also requesting screenshots and the video they were supplied by that. I was then told that please be patient Technical Support is working on it. It has been three days. I have requested several times has a solution. None have been suppliedbyu.com. I then attempted to upgrade to the Max edition that allows unlimited AR I use, their web page for upgrading and managing plans is not even functioning. This is a company that is now in decline not able to manage or support their customers and solve their problemscustomer beware!
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