Been using You.com nearly a year for educational curriculum. Love the function. Recently canceled my pro subscriptions and created a team at twice the price. However, I can't add any team members and they're already paid for. No real help from support. Basically a "sorry about that" and "we'll provide an update from our engineers when we have one". I like the product/service but without good faith support, why should anyone commit to you or trust you?
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