If I could give zero stars, I would. This has been the worst experience in over forty years of having car insurance. I took out a policy on October 11 but canceled it two days later after reading reviews, which I should have done beforehand. I received a refund minus a £40 setup fee for a box that hadn’t even arrived. On the start date, they took another £40 for a cancellation fee. It’s been a stressful situation, and I had to cancel my card to prevent further unauthorized charges. Please check reviews before committing.
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