If the company invested as much effort into their service as they do into excuses, they might actually succeed. The installation was a disaster. They couldn't even mount a simple wall box correctly—just two screws wobbling in plaster like a DIY failure. It fell off almost immediately, which should have been a warning sign. The connection drops constantly. Not just occasionally, but persistently. It's like having broadband powered by wishful thinking. Customer service is even worse. Messages are ignored for weeks, with no accountability or urgency, leaving you feeling like a nuisance for expecting the service you're paying for. Trying to leave is another ordeal; they delay, avoid providing invoices, and treat basic requests like miracles. This company is all show and no substance, both literally and figuratively. If you value reliability, honesty, or even basic competence, seek alternatives.
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