If the service provider invested as much energy into their operations as they do into making excuses, they might actually succeed. The installation was a disaster. They failed to mount a simple wall box properly, using just two screws that wobbled in the plaster like a DIY fail. It fell off almost immediately, which should have been a clear warning sign. The connection drops out consistently—it's not just occasional, it’s constant. It feels like having a broadband connection powered solely by hope and prayers. Customer support is even more disappointing. Messages go unanswered for weeks, there's a lack of accountability, urgency, and solutions. All you get is silence, confusion, and the sense that you’re a bother for expecting the service you’re paying for. Trying to disconnect is another ordeal. They are slow to respond, avoid giving invoices, and make you feel like you’re asking for a miracle whenever you request something straightforward. This provider is all show and no substance, both literally and figuratively. If you prioritize reliability, honesty, or even basic competence, it’s best to seek alternatives.
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