Coming to the end of my contract and it's gone up. Went on uswitch saw much better offer and asked them to price match. Despite sending them a screen shot of the offer which is avaliable to anyone they said that isn't acceptable and I'd need to provide an offer with my name and address on. I said the only way I could get that would be if I placed an order and if I placed an order with another company why should I then be bothered to come back to them to beg them to offer the same price. Pathetic. You've lost a customer due to this ridiculous requirement. Is this a taste of things to come now Virgin Media are buying them?
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