I ordered an eSIM 1 month ago with my Xiaomi 14T that's completely compatible as is stated in their page. With the app I wasn't able to activate it, not because of my phone, because I had other eSIMs before, but who knows why. I tried it a hundred times always ending in an error.I then requested a code, so I can activate the eSIM myself and not through their app. No response.I then think "Okay I would try with the normal SIM" I ordered, never came.Second email asking again for my code or my physical SIM at that point I didn't even care. No response.I reach to them through Whastapp, one day after just a "Yeah, we don't have a code, you just use the app. And we sent you the SIM the 3rd of November"To who? Not me, because I asked in my reception a million times and it's not there, and they NEVER miss one package even if its not well named.The worst experience so far in this country. The most annoying thing was the absolutely no response to my emails. I will try to reach them out again to see if I can obtain my eSIM that is the service I paid for.
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