Complete letdown regarding delivery options. We were informed that deliveries do not reach Northern Ireland, yet we are part of the UK, not some remote location. Winning a competition often means I can't claim my prize due to my location, particularly when it concerns plants! This has never been an issue before. I do appreciate the response; thank you. However, this clarification seems recent, possibly linked to Brexit, which I understand is beyond the control of the garden companies. Still, if I win a competition, I believe an alternative solution should be provided. Again, I appreciate your reply.
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During spring we are at our very busiest and added to that – due to the number of people staying at home (and in their gardens!) currently – our order volumes and those of our courier are even higher than usual. Therefore, please allow 21 days for your order to arrive. If after that time you have still not received your items, please do email quoting Trust Pilot, including your order number and post code. Rest assured all items are in stock and our dedicated Nursery & Operations teams are working tirelessly to get them to customers as soon as they can. See more
