My experience with Youi over the last month couldn’t be described as anything other than awful. Personally they showed no duty of care for the customer, their answers were inconsistent and far from the truth, the number of issues that came up over months don’t just show a training problem, they show a cultural issue deeply ingrained across multiple interactions.
I appreciate trust pilot giving me the opportunity to express my opinions all based on clearly documented facts.
Beware.
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We get that you’re all different, living in different homes and driving different cars so we get that you should be with an insurer who understands you. This is why we ask questions to get to know you better because the more we know about you, the less we have to assume. This helps us to tailor-make a premium to suit your needs. Simply put, at Youi, we get you.See more
