I had a problem with a booking that I thought overlapped another 1. Dates were blocked on my calender so shouldn't have been able to book. My mistake was for 2027 not 2026. However. The pricing I'd only done to end of December 2026 so automatic pricing had been used which was way under my usual pricing. Contacted customer support and Anne was brilliant. She straight away put my account onto review to book rather than automatically accept bookings while was being looked into. Escalated my problem to resolution centre so as not to receive any charges for cancelling the booking. Kept me informed throughout. Brilliant service and communication.
Claim your business profile now and gain access to all features and respond to customer reviews.
Simple vacation rental software: bookings, payouts, channel manager, and listing in easy guided steps, synch your vacation rental calendars in one account.