Booked accommodation through booking.com but the host of the property was this company. Dealt with a chap called Nathan. On arriving at the property the condition was abysmal, filthy/grubby. The property was also falsely advertised as a detached. It was infact a Semi. I contacted Nathan straight away and left a voice message stating my disappointment. I also made several phone calls to booking.com. I was advised to send photo evidence to your.rentals resolution team. The resolutions team never responded. I received several messages from Nathan accusing me of staying at the property, despite sending evidence of booking alternative accommodation. He refused a refund and offered me £80! The total cost was £230! Do not book through this company. Filthy, grubby & mis-advertised property and they take zero accountability.
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