I've been buying a variety of their products for awhile now and I must say that they've really done well in terms of product quality and customer service. Firstly, I own one of their backpacks, portable litterbox, treat pouch, and have bought about 6 harnesses from them. My two cats are still getting used to going outdoors, but we've gotten so many harnesses because a) we liked the colors/style of them and b) their GPS tracking harness is truly the best harness type out there. My cats are a bit squirmy due to nervousness and so they found ways to slip out of a normal vest harness and it always made me worry about something happening. That's why I chose their GPS one because not only does it have a tracker that I could put on a collar if I wanted, but also the H design is much more secure than the vest since they can't slip their arms out. I've also had the issue of a cat being in-between sizes, and have returned many smalls for mediums since even if I measure my cat, it still is technically too small. The process is fairly easy to go through and I've been able to get replacements within a decent amount of time. My only complaint that I have is the lack of color options for certain products. I feel ok with the color options that I got for things like the navigator backpack since gray goes with everything, but their pathfinder harnesses only come in bright orange or blue. Same with their breakaway collars, as they don't always have colors that match a harness and are reflective. I wish that they had more color options or products that all match that aren't a part of sponsor bundles like the Strays or Strawberry Shortcake ones.
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We're proud to be the #1 cat travel brand in the world with catstomers in 100+ countries. From our best-seller "The Fat Cat" cat backpack to "The True Adventurer" Harness & Leash set, we have all the products you need to travel safely on adventures big and small. We are unapologetic cat people, and all of our products are specifically made for your feline friends.
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