I ordered this backpack and was so excited. However they sent it to the wrong adress even after I corrected the adress immediatly AND they said they had changed it. But it turns out they didn’t bother to actually do it they just said they would. And 4-5 days after I placed the order they still hadn’t sent it (I live in Europe) and when I asked when it would be send they told me that the harness i also ordered actually wasn’t in stock. THEY NEVER TOLD ME not before after almost a week and it was only because I asked why they haven’t sent it. THEN they said there was the Cash harness og the Groovy harness i could choose from. I chose the Cash harness. But GUESS WHAT they sent me the Groovy one. My experience has been so terrible and I can’t send the wrong harness back because I live IN EUROPE and I waited sooooo long for this. They never offered any compensation and I’m not going to place an Order here again.
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We're proud to be the #1 cat travel brand in the world with catstomers in 100+ countries. From our best-seller "The Fat Cat" cat backpack to "The True Adventurer" Harness & Leash set, we have all the products you need to travel safely on adventures big and small. We are unapologetic cat people, and all of our products are specifically made for your feline friends.
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