I placed an order on 23 November for a magazine with a diary, but I still haven't received it. This was intended as a Christmas gift for my daughter, making the delay very frustrating. I've reached out multiple times through the company's contact form without any response. It's unacceptable for a customer to be treated this way. I'm extremely disappointed by the service and lack of communication. It's surprising that no one has taken action to resolve this. I now expect either immediate delivery or a full refund.
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