yourcelebritymagazines.com

I ordered a "new" magazine, and it arrived with a permanent vertical crease running down the front c

I ordered a "new" magazine, and it arrived with a permanent vertical crease running down the front cover. When I provided clear photographic evidence of the damage, their customer service gave the most ridiculous response I’ve ever heard.

They actually claimed that because the magazine is still "readable," it isn't considered damaged! According to their logic, they could send you a magazine soaked in water or ripped in half, and as long as you can read the words, they won’t offer a free replacement.

To make matters worse, they told me that if I wanted a replacement, I would have to pay for the return shipping myself. They are essentially trying to fine me for their own failure to deliver a product in professional condition.

This company hides behind "readability" to scam people out of receiving the quality they paid for. They do not care about customers or the condition of their products. Save your money and buy elsewhere, anywhere that actually understands what "New Condition" means.

Absolute disgrace of a business.

Date of experience: Feb 04, 2026

Frustrating Order Experience

I placed an order on 23 November for a magazine with a diary, but I still haven't received it. This was intended as a Christmas gift for my daughter, making the delay very frustrating. I've reached out multiple times through the company's contact form without any response. It's unacceptable for a customer to be treated this way. I'm extremely disappointed by the service and lack of communication. It's surprising that no one has taken action to resolve this. I now expect either immediate delivery or a full refund.

Date of experience: Dec 31, 2025

Issue with Non-Delivery of Order

I placed an order on 23 November for a magazine with diary, and it has yet to arrive. This was supposed to be a Christmas gift for my daughter, making the delay even more disappointing. I've tried to contact the company multiple times through their form, but I've received no response at all. It's unacceptable to be treated this way as a paying customer. I'm extremely disappointed with both the service and the lack of communication, and I'm shocked that no one has addressed this. I now expect either immediate delivery or a full refund.

Date of experience: Nov 23, 2025

Extremely Slow Service

I ordered on 20th November, understanding it might take longer since it's coming from the US. Initially, I had to email to obtain tracking information. However, the tracking has not updated since December 8th. I've received only one response from the company since then, despite emailing multiple times. That response did not offer any resolution or assistance, and I'm still waiting for a follow-up.

Date of experience: Nov 20, 2025

Excellent Customer Service

I placed an order a month ago that had not arrived. The company resent the item since the original was lost and provided tracking details via a service. They kept me informed throughout the process. Thank you!

Date of experience: Oct 28, 2025

A True Masterpiece

A true masterpiece! I am so happy for him; he truly deserves this recognition. I couldn't be prouder. Thank you for your reliable work!

Date of experience: Oct 23, 2025

Fantastic Photos and Interview

The photos and interview are outstanding. He is the sole reason I purchased this magazine this time.

Date of experience: Oct 23, 2025

Simply Amazing!

Everything is perfect! The packaging is amazing, the magazines are beautiful, and the delivery was quick. The only downside is that the delivery costs are quite high.

Date of experience: Oct 23, 2025

Exceptional Customer Service!

Date of experience: Oct 20, 2025

Louis Tomlinson on the Cover!

It's fantastic that he is finally on the cover; he is the best! The photos are absolutely stunning, and I’m still recovering emotionally from them. I need more like this!

Date of experience: Oct 20, 2025