This service advertises a monthly fee of $20 for online medical assistance, but they charged my card $240 without clear upfront information. I have two relatives who signed up, but the company refused to refund them even after they used the service once and wanted to cancel due to their dissatisfaction. Is this the level of care we expect from medical professionals? One relative was only offered half of their money back, and they are seniors on a fixed income! Customer service and integrity are non-existent! I strongly recommend seeking other options.
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