Your Franking called our GP Practice under false pretences, asking if our franking machine was working fine despite this company having nothing to do with our franking machine. They then said our spare ink cartridge must have been used by now, and offered to send a new one, with no mention of if we would be charged or how much. We received the ink cartridge, and an invoice followed shortly after. Their customer services hung up on me when I explained we wouldn't be paying the invoice and they needed to collect their toner, and emails bounce back. Attempting to defraud an NHS service is heinous behaviour, avoid this company like the plague.
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