Review Time
ALERT !!!! These are a scam keep sending us ink and invoicing us £240.00 for the pleasure despite the fact I returned the inks recorded delivery at a cost of £10 to ourselves and sent them a picture of the return on their desk via the tracking. Another delivery received today and customer service non existent. Next step TRADING STANDARDS !!!!!!!!
This is a scam! They sent us 2 inks for a franking machine obviously on the hope that when the send in an overpriced invoice to our account department that it will be paid without question. We don't even have a franking machine!
We were also sent franking Ink we didn't want under false pretenses!We have tried to phone them and our calls continually get diverted to an answer machine. To date we have not received a call to explain why they sent us the ink @ £188 plus VAT per cartridge!!!!!!
They call you and try to force you into purchasing supplies for your franking machine. They are not one of our suppliers (nor will they ever be), they try tricks to make you think that another member of your team has ok'd the purchased. If you say no they are either rude or hang up. They call every month and they call on an anonymous number so you can't even block them.
Your Franking called our GP Practice under false pretences, asking if our franking machine was working fine despite this company having nothing to do with our franking machine. They then said our spare ink cartridge must have been used by now, and offered to send a new one, with no mention of if we would be charged or how much. We received the ink cartridge, and an invoice followed shortly after. Their customer services hung up on me when I explained we wouldn't be paying the invoice and they needed to collect their toner, and emails bounce back. Attempting to defraud an NHS service is heinous behaviour, avoid this company like the plague.
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