yourfranking.com

3.6
3.6 Based on 61 reviews

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Laura Ferris
Avoid this company at all costs

Avoid this company! They called repeatedly saying they were our supplier of franking machine consumables (untrue) and that the labels we were using were no longer approved by Royal Mail (untrue) and that we had to order more (untrue).They rang and rang until they spoke to a new member of staff who did not know the correct procedure and used the phrase "shall we place your usual order". She was completely taken in by this and the order was placed, when it arrived the labels were completely useless to us anyway as they were not compatible with our machine even if we were to keep them (which we are not as this company are not our supplier).I have been in touch to have the order returned but am still waiting for confirmation that it will be collected. We have advised our finance department not to pay this invoice when it arrived.They use very underhand and almost bully-boy tactics to get orders.Avoid at all costs.

1
Date of experience: Sep 10, 2025

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