Avoid this company like the plague.Their MO is to cold call/telephone you and confuse any employee within your organisation by being pushy and very unclear with what they wish to offer. They are incredibly rude and will not accept no for an answer. They will push and bamboozle an employee, regardless of their purchasing status, into agreeing to something like a free sample just so that you can end the conversation with them. Then come the demands that you agreed to a 12 month supply contract that is tantamount to extortion given the prices. In our case: £160.00 for two franking cartridges.If you find yourself in the same boat as us, search for 'If you were misled or pressured into buying something you didn’t want' at Citizens Advice for instructions on how to report them and know your rights. I am presently contacting their bank (provided kindly in their bonkers invoice) to report a fraudulent business operation.I have spoken to them and informed them that they can send a paid returns notice for their products that we did not order and have not received one. They persist with aggressive, pushy and rude demands for payment.Avoid at all costs!!!Also, please note: their telephone number is an 0844 number. Thus you will be charged for calling them.If anyone finds themselves in the same situation please refer to UK law: Unsolicited Goods Act 1971 and Unfair Trading Regulations 2008 that state the consumer may keep unsolicited goods and consider them a gift to you.It also states that it is a criminal offence to engage in "Demanding immediate or deferred payment for or the return or safekeeping of products supplied by the trader, but not solicited by the consumer.Based on reply: My account of the actual events differs from the response from 'Your Franking'. We can beg to differ but my thoughts and account above remains unchanged other than the fact a returns label has now been issued and the goods sent back.
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