I received very little notice about the delivery date. The driver did not ring the doorbell to inform me of his arrival. The delivery note was carelessly placed on the floor in the porch—why not put it in the letterbox or on the windowsill? Furthermore, the price on the delivery note did not match the quoted amount, and there was no explanation for this discrepancy. This was my first experience with the service, and I was hoping for a more positive customer experience.
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Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
