I placed an order for oil on January 4th, expecting it to arrive today, but it still hasn't come. I received an email on the 15th saying it would be delivered the next day, but that didn't happen. Then I got another email stating there was a problem, and they couldn't provide a delivery timeline. This is very frustrating, especially since I'm running low and have already provided my payment details without knowing when my order will arrive. I tried calling, but my call was answered and then disconnected, and I haven't received any responses to my emails. I feel stuck and unsure about what to do next. I wouldn't recommend this service, as they seem to operate on their own schedule, not considering the customer's needs.
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Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
