I have used this company two times before with reasonable results, however, the last time I received no product at all. I attempted to contact the company for a resolution to the issue, a refund or resending the product at the company expense, but the company would not even attempt to fix the problem. I only get a response, "Its ok. Don't worry." The company took their payment the day after my order, but its been 30 days and no product. The company appears to not care if you receive your purchase as long as they get their money. Please be aware this very well could happen to you. DONT USE.**Update** 11/03/2021It has now been 32 days since the order was made and 29 days since payment was received by the company. The company did as of today, refund my purchase price, since the product was never delivered. I did add an extra 2 stars for the refund, however, when the delivery time is 15-20 days, per the company email I received, this should have been taken care of 2 weeks ago. The website also says the product will be reshipped if it is lost or stuck in customs, which did not occur. If you as a company give a delivery date, plus or minus a few days, steps should be set in place to refund purchase price or resend product at company expense, to insure customer satisfaction. We are a small community and you have to be able to depend on your company for good reliable products. Just as the company needs to be able to rely on your patronage to their company. Just my opinion.
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