I booked a car hire in Alicante from this company through DoYouSpain.com. Everything seemed okay to begin with, but when I had a puncture on the final day it all started to go wrong.I had platinum cover so I rang the office and they arranged to collect the car and provide a replacement. This was the last day of my holiday, so I basically drove straight back to the airport after collecting my bags.Once I got to the car rental company I was told I had to pay 899 Euros for the puncture repair and collection, which seemed ridiculous. It was obviously a contrived amount, as my deposit was 900 Euros.If I hadn't paid, then I would have been left with no way to the airport, so I was left with no choice. I foolishly assumed the platinum cover would be good, but it turned out to be worthless, a policy with an Eastern European insurance company who have a terrible rating on TrustPilot.As I waited for them to take my money another customer came in to start their holiday. With my eyes opened I watched how they forced him to pay a whole raft of extra charges, deposits for fuel, for keys, all sorts of things he hadn't expected.They also advised me to top up the petrol in my replacement car, or they would charge an exorbitant sum to drive two minutes up the road to the nearest petrol station. In fact, there was some sort of scam with the petrol station now I remember, as another customer returned and warned us not to use the petrol station the car hire company had suggested, as it was miles away, when there was one literally around the corner. I imagine the petrol station I was being directed to charged three times the normal rate or something similar?Anyway, this has left me £750 out of pocket, with no sign of any money from my supposed platinum cover that was for situations exactly like this.I've rented from other car hire companies in Spain and everything has been fine. This one is some sort of scam.
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YourRent to nowoczesna wypożyczalnia samochodów z oddziałami przy kluczowych lotniskach w Polsce: Warszawa Okęcie, Kraków Balice, Katowice Pyrzowice, Gdańsk Rębiechowo , Rzeszów Jasionka oraz Alicante w Hiszpanii. Oferujemy wynajem na dni, weekendy oraz wynajem długoterminowy – zarówno dla klientów indywidualnych, jak i firm. Nasza flota to nowe, dobrze wyposażone auta różnych klas, a proces rezerwacji jest szybki i bezproblemowy. Stawiamy na wygodę, elastyczność i minimum formalności, abyś mógł cieszyć się mobilnością bez stresu.
Dlaczego YourRent:
Wynajem na dni, tygodnie i miesiące – bez zbędnych zobowiązań
Minimum formalności – szybka rezerwacja online
Nowoczesna flota – tylko nowe, dobrze wyposażone samochody
Oferta dla klientów indywidualnych i firm – także dla flot firmowych
Pełne ubezpieczenie i elastyczne warunki
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