I feel for everyone like me who thought this was a better option than a gift card. What a nightmare. I followed advice from earlier reviews, tried Amazon top-ups, gift cards, and other retailers, but nothing has worked. They may have made it even harder to use since those reviews. Their rude customer service effectively said, 'You cannot use this to buy a gift card.' But there’s no explanation for why it doesn't work at certain retailers. Please do not choose this as your reward.
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