Didn't receive items ordered. Unable to speak to anyone who can help. Asked for a refund told that I need to start a refund online. Joined chat and email got same response even though I had an email stating that yodel were returning package to yours clothing and did I want a refund.Joined chat at 9am and still told very busy. Sat on phone to customer services still waiting for an agent to be available.This is the second time this has happened. Losing faith with the whole process.
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