We invested around £5,000 with this service, expecting 'qualified opportunities' as promised. Unfortunately, the quality of leads has been very poor. Many prospects either expressed disinterest, had not authorized the sharing of their details, or were completely unresponsive despite multiple outreach attempts. The lead return process is unnecessarily restrictive; for example, if a prospect cannot be reached, you can only return the lead between days 25–30 after it’s assigned, and only if you have logged the exact required number of calls and emails. This means even leads that are clearly unsuitable cannot be returned until you waste valuable time on them. The combination of low-quality leads and inflexible return rules has made it extremely challenging to achieve a return on investment. After months of trying, we have yet to see a single viable lead progress to serious engagement. In my view, this service needs to enhance its lead validation process, be more transparent about how prospects are sourced and qualified, and offer a more practical return policy that safeguards partners from paying for unsuitable data.
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