Review Time
Unfortunately, what began as a trusting relationship — during which we provided references to other organizations — fell apart as we started to question the quality and governance of the leads provided. Over time, we faced charges for duplicate leads, missed prospect meetings, and opportunities that didn't even meet basic qualification criteria. We raised these issues constructively, yet only a small fraction of meaningful credits were issued, and no clear evidence was given to show that the problems were being addressed. The situation worsened when the same lead resurfaced and was charged again under a different reference number. This was not an isolated occurrence and raised significant concerns regarding lead validation and quality control. It was disappointing that account management seemed more focused on short-term revenue rather than fostering a long-term, mutually beneficial partnership. When we raised a legitimate billing concern — after already reducing our investment due to ongoing issues — the account was closed instead of addressing our concerns. Suggestions for improvement include: – Establishing clearer lead validation to avoid duplication – Implementing a fair rebate process for no-shows and unqualified leads – Promoting open dialogue and feedback without penalizing partners for valid concerns – Prioritizing long-term partner value in account management over short-term billing. We strongly reject any implication that we acted unprofessionally while seeking a rebate on poorly qualified leads. Trust is a mutual obligation, and sadly, that trust had been significantly undermined before the relationship concluded. It’s truly unfortunate, as with improved governance, transparency, and collaboration, this could have evolved into a successful long-term partnership.
Regrettably, what started as a trusting collaboration — where we even provided references to others — unraveled once we began questioning the quality and governance of the supplied leads. Over time, we were billed for duplicate leads, missed prospect meetings, and opportunities that didn’t meet even basic qualification standards. These concerns were raised constructively at the time, but only a minimal amount of meaningful credits were issued, and no clear evidence was presented to show that the issues were being addressed. Matters escalated when the same lead was charged again under a different reference number, raising serious concerns about lead validation and quality control. It was disheartening that account management seemed more focused on short-term revenue instead of cultivating a long-term, mutually beneficial relationship. When we raised a legitimate billing concern — after already cutting back our investment due to ongoing issues — the account was closed rather than our concerns being resolved. Suggestions for improvement include: – Implementing clearer lead validation to prevent duplication – Establishing a fair rebate process for no-shows and unqualified leads – Encouraging open feedback without penalizing partners for valid concerns – Focusing account management on long-term partner value over short-term billing. We firmly reject any implication that we acted unprofessionally regarding charge rates while seeking a rebate on poorly qualified leads. Trust is a mutual obligation, and unfortunately, it had been significantly eroded before the relationship ended. It’s truly unfortunate, as with better governance, transparency, and collaboration, this could have been a productive long-term partnership.
Unreliable Service - No Genuine Sales Leads - AVOID. You pay a significant amount (£300) for leads. About 80% of the leads you receive will not be contactable, suggesting they might be providing fake numbers. "But there’s a passback request". However, the passback request is entirely at the team's discretion. Even if you theoretically meet all the requirements, they are keen to find small compliance issues. Even when you do comply, they often refuse to issue a refund. Essentially, it’s a scam service. Once you pay, consider your money lost, as you will only receive leads that you cannot contact. Note: this is not just about the last pseudo-lead, but reflects my overall experience with unverified leads over many months of attempts to cooperate.
You pay a substantial amount (£300-£1000) for leads. However, you cannot purchase just one; you must start by adding at least £1500 to your account (they prefer £3000 to extract more money from you). This wouldn’t be so bad if the leads were of any quality. About 80% of the leads you receive will not be contactable, indicating they might be providing fake numbers. "But there’s a passback request". Yes, but the passback request is entirely up to the team's discretion. Even if you meet all requirements, they are quick to find minor issues with compliance. Even if you comply, they often won’t refund you. Essentially, it’s a scam service. Once you pay, consider your money lost, as you will just receive leads that you cannot contact. Note: this isn’t just about the last pseudo-lead, but reflects my overall experience with unverified leads throughout many months of attempts to cooperate.
I have requested over 8 times to stop contacting me, yet calls still come through from different mobile numbers. For a company that provides advice on business software systems, they clearly do not utilize a CRM, which is quite ironic! Initially, I provided them with some time and details, and they offered a shortlist of clients. However, they had already shared my details without my consent, leading to calls from companies that were irrelevant to our needs or that I had already contacted. This was unhelpful and wasted a lot of time for everyone involved. I would recommend avoiding this service at all costs!
I was initially approached as a customer (someone purchasing leads), but then I experienced the service as a prospect seeking software. The lead published didn’t match our discussions, and they didn’t seek permission to share the requirements with potential vendors. Subsequently, I received numerous calls asking what else I planned to spend money on, as they wanted to publish these requirements as leads to their vendors. The leads they sell have zero quality and qualification.
We appreciate all the positive aspects of the internet and the efficiency it brings. Unfortunately, we've learned the hard way that this service embodies what is wrong with short-sighted business practices. Please avoid this service. You will be promised enticing leads and impressive marketing, but in reality, it’s all just smoke and mirrors. Don’t make the same mistake we did; check the reviews and determine if the positive ones are genuine. The leads are bogus, and again, avoid.
We invested around £5,000 with this service, expecting 'qualified opportunities' as promised. Unfortunately, the quality of leads has been very poor. Many prospects either expressed disinterest, had not authorized the sharing of their details, or were completely unresponsive despite multiple outreach attempts. The lead return process is unnecessarily restrictive; for example, if a prospect cannot be reached, you can only return the lead between days 25–30 after it’s assigned, and only if you have logged the exact required number of calls and emails. This means even leads that are clearly unsuitable cannot be returned until you waste valuable time on them. The combination of low-quality leads and inflexible return rules has made it extremely challenging to achieve a return on investment. After months of trying, we have yet to see a single viable lead progress to serious engagement. In my view, this service needs to enhance its lead validation process, be more transparent about how prospects are sourced and qualified, and offer a more practical return policy that safeguards partners from paying for unsuitable data.
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